Privacy Policy

Sura Energy Drilling Sdn. Bhd. (“Sura Energy”, “we”, “us”) respects your privacy. This policy explains how we collect, use, disclose and protect personal data submitted through this website, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).

Information we collect

We only collect personal data that you choose to give us, for example when you:

• submit the enquiry form on our Contact page;
• email, call or message us on WhatsApp;
• request a training proposal, quotation or other information.

This may include your name, company, job title, email address, phone number, the programme or service you are interested in, the number of participants and any details you include in your message.

How we use your information

We use your personal data to:

• respond to your enquiry and provide the information you asked for;
• prepare training proposals, quotations, contracts and related documentation;
• arrange, deliver and administer training programmes and services;
• support HRD Corp claim documentation where applicable;
• keep records of our communication with you; and
• meet our legal and regulatory obligations.

We do not sell your personal data.

Disclosure to third parties

We may share your personal data only where necessary with:

• service providers who help us operate this website and process enquiries (for example our website hosting provider and our form-handling service);
• training partners, facilities or academies involved in delivering a programme you have requested;
• HRD Corp or other authorities, where required for claims or by law.

These parties are only permitted to use your data for the purpose it was shared.

Cookies and analytics

This website does not use advertising or tracking cookies. Our hosting provider may process basic technical information (such as IP address and browser type) to deliver the website securely and protect it from abuse. If we introduce analytics in the future, this policy will be updated.

Data security and retention

We take reasonable steps to protect personal data from loss, misuse and unauthorised access. We keep personal data only for as long as needed for the purposes above or as required by law, after which it is securely deleted.

Your rights

Under the PDPA, you may request access to, or correction of, the personal data we hold about you, and you may withdraw your consent to further processing. To make a request, email us at inquiry@suraenergy.com.my. We may need to verify your identity before acting on a request.

Links to other websites

This website may link to third-party websites, such as WhatsApp or LinkedIn. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

Contact us

For any questions about this policy or your personal data, contact:

Sura Energy Drilling Sdn. Bhd.
Email: inquiry@suraenergy.com.my
Phone: +60 12-508 0007